About Seller

ComeSeeTv.com is a global streaming video delivery platform designed as an agent for cultural and community development and empowerment.

Privacy Policy

ComeSeeTv International (live.comeseetv.com) Privacy Policy
 
 
This privacy policy has been compiled to better serve those who are concerned with how their 'Personally identifiable information' (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
 
 

What personal information do we collect from the people that visit our blog, website or app?
 

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address or other details to help you with your experience.
 
 

When do we collect information?
 

We collect information from you when you register on our site, place an order or enter information on our site.
 
 

How do we use your information?
 

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

       To personalize user's experience and to allow us to deliver the type of content and product offerings in which you are most interested.
       To improve our website in order to better serve you.
       To allow us to better service you in responding to your customer service requests.
       To administer a contest, promotion, survey or other site feature.
       To quickly process your transactions.
       To send periodic emails regarding your order or other products and services.
 
 
How do we protect visitor information?
 

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

 
We use regular Malware Scanning.

 
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
 

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
 

All transactions are processed through a gateway provider and are not stored or processed on our servers.
 
 

Do we use 'cookies'?
 

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
 
 
We use cookies to:
 
       Help remember and process the items in the shopping cart.
 

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.
 

If you disable cookies off, some features will be disabled It won't affect the users experience that make your site experience more efficient and some of our services will not function properly.
 

However, you can still place orders .




Third Party Disclosure
 
 
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.
 
 

Third party links
 

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
 

Google
 

Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en 

 
We use Google AdSense Advertising on our website.
 

Google, as a third party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on their visit to our site and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.
 
 

We have implemented the following:
 
       Google Display Network Impression Reporting
 

We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website.
 

Opting out:
 
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.
 
 
 
California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. - See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf
 

According to CalOPPA we agree to the following:
 
Users can visit our site anonymously
Once this privacy policy is created, we will add a link to it on our home page, or as a minimum on the first significant page after entering our website.
Our Privacy Policy link includes the word 'Privacy', and can be easily be found on the page specified above.
 

Users will be notified of any privacy policy changes:
       On our Privacy Policy Page
Users are able to change their personal information:
       By logging in to their account
 
 

How does our site handle do not track signals?
 
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
 
 

Does our site allow third party behavioral tracking?
 
It's also important to note that we do not allow third party behavioral tracking
 
 

COPPA (Children Online Privacy Protection Act)
 

When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

 
We do not specifically market to children under 13.
 
 

Fair Information Practices
 

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

 
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
 
We will notify the users via email
       Within 1 business day
 
 

We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.
 
 

CAN SPAM Act
 

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

 
 
We collect your email address in order to:
       Process orders and to send information and updates pertaining to orders
       We may also send you additional information related to your product and/or service.
 
 

To be in accordance with CANSPAM we agree to the following:
       NOT use false, or misleading subjects or email addresses
       Identify the message as an advertisement in some reasonable way
       Include the physical address of our business or site headquarters
       Monitor third party email marketing services for compliance, if one is used.
       Honor opt-out/unsubscribe requests quickly
       Allow users to unsubscribe by using the link at the bottom of each email
 

If at any time you would like to unsubscribe from receiving future emails, you can email us at
 
       Follow the instructions at the bottom of each email.
and we will promptly remove you from ALL correspondence.



Contacting Us

 

If there are any questions regarding this privacy policy you may contact us using the information below.

 
ComeSeeTv International
C/o Krystallion Incorporated
P.O. Box 1350
Roseau, Saint George 00109-8000
Dominica
admin@comeseetv.com
767-440-5337 / 265-2833 / 315-1110 / 225-3916 / 315-1111

Last Edited on 2018-11-26

Return Policy

ComeSeeTv International is committed to ensuring satisfaction for all buyers who purchase our services, whether you are a broadaster or a customer. 

EH EM, BASICALLY WE DO NOT GIVE YOU STRESS FOR YOUR MONEY! WE WANT TO MAKE SURE THAT THE BROADCASTERS THAT USE OUR SERVICE GIVE YOU VALUE AND THAT BOTH PARTIES ARE TREATED FAIRLY. ANY ISSUES CONTACT BIG SIBLING, COMESEETV!!! IF YOU STILL DON'T GET IT, READ ON:

 

We offer a standard refunds and cancellation policy based on the type of service sold through ComeSeeTv International.

 

At any time, a buyer may visit their account at http://www.live.ComeSeeTv.com and check an order for return and cancellation eligibility. If the buyer so chooses, he may request for a refund from ComeSeeTv International, without getting any express consent from the Vendor.

 

 

ComeSeeTv International's Refund Policy:

*Once you contact us, we will endeavour to first verify your claim, attempt to resolve the issue, and then implement a no questions asked policy to refunds thereafter. 

For digital services:

 

  • ComeSeeTv International will, at its discretion, allow for the refund within 30 days from the date of purchase.
  • For recurring billing products, refunds for more than one payment may be provided if requested within the standard 30 day refund period.

 

For events:

  • ComeSeeTv International will, at its discretion, allow for a customer to cancel the event registration and receive a full refund within 7 days of payment, provided that the event is not less than 7 days away.
  • If an event is cancelled with no replacement from the Vendor, or if a buyer raises a serious complaint against the Vendor, ComeSeeTv International will at its discretion refund the full amount paid by the customer within 28 days of payment.

Notwithstanding the above Krystallion Incorporated will endeavour to issue refunds with immediacy within reasonably short time (usually within 1 business day). Please note that depending on the payment processor, refunds may take between five (5) to ten (10) business days to appear on client account with the payment processor or bank account. 

 

Defining Refunds and Cancellations:

 

When a customer reaches us by phone, e-mail, our first response is to assist in getting technical support or customer service for the customer for the service that they purchased. However, in some cases a service may be unsatisfactory to the customer for reasons completely beyond our control, in which case a refund or a cancellation may be processed.

 

If a customer requests a refund, the money for the requested transaction is refunded back to the customer. If the refund is for a recurring billing product, then the refund policy allows for the most recent payment to be refunded. Multiple payment refunds can be provided as long as they are within ComeSeeTv International's Refunds and Cancellation Policy. A refund on a recurring billing product will also result in a cancellation.

 

If buyers request a cancellation for their recurring billing product, no future rebills will be charged to their account. Cancellation will not generate a refund - it will only stop any future rebills.

 

 

Details of ComeSeeTv International's Refund Policy:

 

Buyers requesting a refund after the eligible period will be directed to the vendor for technical support or customer service. Vendors may request a refund, on behalf of buyers, of customer's purchase.

 

Refunds will only be credited back to the bank account, credit card, debit card or payment method used to make the original purchase. If the original account has been closed,the purchase is not eligible for refund.

 

If the payment was made through an ATM deposit or check, the buyer will be given an option to receive the refund through electronic bank transfer or check.

 

When a sale is refunded, the customer receives a 100% refund. Payouts from that sale are debited back out of the corresponding vendor and affiliate accounts.

 

Our vendors are not permitted to make any guarantee that conflicts with our refund policy. If you find a product sold through ComeSeeTv International with any warranty that conflicts with our refund policy, please bring it to our attention so that we can take corrective action.

 

 

Reasons Why a Sale May Be Refunded:

 

ComeSeeTv International has every incentive to keep buyers happy by providing quality service. To ensure customer satisfaction, ComeSeeTv International reserves the right to reverse a sale, including but not limited to the following:

  • If the customer provides a valid reason for requesting a refund within the eligible time period;
  • If the vendor of the product requests a refund on the customer's behalf, if our customer service team confirms there is a valid reason for the refund;
  • If the customer provides a valid report that the charge was fraudulent or unauthorized;
  • In order to comply with credit card industry rules, ACH industry rules, PayPal terms of service, U.S. law, and requests from verified judiciary or law enforcement agents; or
  • For any other reason ComeSeeTv International deems appropriate.

 

 

ComeSeeTv International's Cancellation Policy:

 

The customer may cancel a recurring billing subscription products at any time. A cancellation means that no future rebills are charged to the customer's account. The cancellation of a recurring billing product does not generate a refund.

 

 

Abuse of the Refund Policy:

 

Buyers requesting serial or repeated refunds may be blocked from making further purchases.

 

 

Note to ComeSeeTv International Clients:

 

As a condition of registering with ComeSeeTv International and using the ComeSeeTv International Services, you expressly acknowledge that you have read and understood this Refunds and Cancellation Policy and you agree to be bound by the terms and conditions contained within. If at any time you disagree with this Return and Cancellation Policy or any part of it, your sole remedy is to cease all use of the ComeSeeTv International Services and terminate your account. Please note, however, that any transactions which occurred prior to the date of such termination shall be governed and controlled in full by the terms of this Return and Cancellation Policy.

 
 
Contacting Us:

 

If there are any questions regarding this refund and cancellation policy you may contact us using the information below.

 
ComeSeeTv International
C/o Krystallion Incorporated
P.O. Box 1350
Roseau, Saint George 00109-8000
Dominica
admin@comeseetv.com
767-440-5337 / 265-2833 / 315-1110 / 225-3916 / 315-1111

Last Edited on 2018-11-26

Shipping Policy

We do not ship.

Request to Access Personal Data

You can request to the seller to provide the report of your personal data they have store by entering the email Id.

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